Privacy & GDPR Policy

Effective Date: 1st January 2021

At We Fix It All, we take your privacy seriously. This Privacy & GDPR Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data We Collect

We may collect the following personal data from you:

Name, email address, and phone number
Billing and payment information
IP address and browser data for website analytics
Any other information you voluntarily provide through forms or communication

2. How We Use Your Data

We use your data to:

Provide and improve our services
Respond to inquiries and customer support requests
Process payments and manage accounts
Send newsletters or marketing (with your consent)
Comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on one or more of the following lawful bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate interests, such as improving our services

4. Sharing Your Data

We do not sell or rent your personal data. We may share information with:

Service providers and partners who assist in business operations
Legal authorities when required by law

All third parties are GDPR-compliant.

5. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct or update your information
Request deletion of your data
Restrict or object to certain processing
Receive your data in a portable format
Withdraw consent at any time

To exercise your rights, please contact us at: service@wefixitall.co.uk

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined, or as required by law. When no longer needed, we securely delete or anonymise your data.

7. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with an updated effective date.

10. Contact Us

If you have any questions about this policy or your data, please contact:

We Fix It All
Email: service@wefixitall.co.uk
Phone: 01158711815